You will bridge the gap between decision makers, system owners, and end-users to define operational requirements and resolve system issues.
Responsibilities
- Define business, financial, and operations requirements while identifying systems goals.
- Create Current State and Future State process documentation and business process models.
- Coordinate meetings between end-user departments, vendors, and internal team members.
- Partner with development and analytic teams to identify software reporting options.
- Collaborate with Project Managers to prioritize deliverables, gather requirements, and assist in Change Management activities.
- Execute Acceptance Testing (UAT) and Functionality Testing to ensure technical solution delivery.
- Conduct hardware and software research to support purchasing recommendations.
- Serve as a liaison for customer professional service and support requests.
Required Skills
- 5+ years of experience in business analysis.
- Experience with Acceptance Testing (UAT).
- Proficiency in Change Management processes.
- Ability to develop process models and documentation.
- Experience in requirements gathering and functional testing.
- Ability to document Current State and Future State processes.
- Any Graduate degree.