Description

You will act as the primary liaison between business stakeholders and the development team to deliver user-friendly technical solutions.

Responsibilities

• Analyze business requirements and propose effective solutions to stakeholders.
• Document business processes and develop change management plans for system transitions.
• Facilitate training for business users and provide customer support for system maintenance.
• Coordinate testing for new installations or upgrades and research system/user problems using analytical techniques.
• Consult with vendors and technical staff to ensure system functionality meets regulatory and best practice standards.

Required Skills

• 8+ years of experience in IT Business Analysis, including requirements gathering and business process mapping.
• Proven experience executing the full project life cycle from end to end.
• Expertise in documenting Business Requirement Documents (BRDs), Functional Requirements Documents (FRDs), and Traceability Matrices.
• Proficiency in Use Case Modeling, including Specifications, Packages, and Diagrams.
• Experience facilitating user requirements sessions and conducting Joint Application Development (JAD) sessions.
• Experience supporting business teams during User Acceptance Testing (UAT).
• Practical knowledge of Waterfall and Agile methodologies.
• Strong proficiency with Microsoft Office Suite and Visio.
• Excellent oral, written, and presentation communication skills.

Preferred Skills

• Experience implementing various business analysis techniques and project management methodologies.

Key Skills

Education

Any Gradute