Advocates for the business clients in all phases of the complex solution development lifecycle for each of the critical stages, including initiation, analysis, development, testing, implementation, and post implementation follow up
Performs complex analysis and works closely with the business clients to identify core business issues to map out possible solutions
Develops the business case for action, defining the need, the method, and the benefits of proposed solutions
Undertakes complex analysis to develop the detailed requirements of the solution to satisfy the business need
Works closely with the development team to refine the solution design, methods, and outcomes
Monitors progress to ensure that the emerging solution meets the demands of the requirement document
Resolves conflicts arising due to any technical deviations from the agreed requirements
Works closely with the testing team, using the requirements document as a critical guide, to ensure that issues are identified and fully resolved prior to roll out
Evaluates how users are working with the solution during the implementation phase and ensures modifications are made, where necessary
Keeps abreast of best practices, resources, and trends
May work on assignments in multiple business or technical areas
May train and assist junior staff
Required Skills:
Bachelor's degree in Business Management, Information Systems, or related field
Six (6) years of experience in Business/Systems analysis or related field
Agile Application Development
Atlassian Confulence
JIRA
Commerical Banking
Microsoft Copilot
Real Estate Banking and Underwriting
Ability to learn additional systems as needed
Ability to research, analyze data, and derive facts
Ability to work in a team environment when applicable Ability to work under pressure and meet deadlines
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)