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Austin, Texas, United States
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Required Qualifications
· Minimum 10 years of experience gathering requirements through customer interviews and preparing clear, well-written system requirements.
· Minimum 8 years of experience working with Software Development Life Cycles (SDLCs).
· Minimum 8 years of experience in business process re-engineering and software process improvement.
· Minimum 8 years of experience developing user stories and use cases following business analysis best practices.
· Minimum 8 years of experience designing wireframes and mockups following User Experience (UX) best practices.
· Strong communication, stakeholder management, and facilitation skills.
· Excellent writing, documentation, and organizational skills.
· Minimum 4 years of documented experience using Atlassian Jira for issue tracking.
Preferred Qualifications
· Minimum 4 years of experience working with the Texas Education Agency (TEA), another federal, state, or local education agency, or an education vendor.
· Minimum 3 years of documented experience using Modern Requirements requirements management software.
· Minimum 2 years of experience supporting complaint and case management workflows, including intake, investigation, and resolution.
· Minimum 2 years of experience working with educator certification processes, federal or state grant programs, or state funding programs
Bachelor's degree
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