Description

Analyze healthcare workflows and define automation requirements using process mining insights.

This role is remote.

Responsibilities

• Conduct detailed process analysis and documentation of healthcare workflows, including claims adjudication, prior authorization, and revenue cycle processes.
• Collaborate with healthcare clients to gather requirements and understand pain points across clinical, administrative, and claims operations.
• Create process maps, data flow diagrams, and detailed documentation using Task Mining and Process Mining insights to validate as-is workflows.
• Identify and quantify automation opportunities with clear ROI calculations, leveraging Process Mining to surface bottlenecks and inefficiencies.
• Work closely with RPA developers to translate business requirements into technical specifications and guide process standardization efforts.

Required Skills

• 6+ years of experience in process or business analysis, with exposure to claims processing workflows.
• Strong understanding of healthcare operations, including claims lifecycle, payer-provider interactions, and revenue cycle management.
• Hands-on experience with UiPath Process Mining and Task Mining tools for workflow discovery and analysis.
• Experience with process mapping tools and methodologies.
• Knowledge of RPA platforms (UiPath preferred) and automation concepts.
• Background in process improvement methodologies (Lean, Six Sigma).
• Excellent analytical and communication skills.

Preferred Skills

• Familiarity with healthcare claims standards (EDI 837/835, HIPAA).

Key Skills

Education

Any Gradute