Description

Key Responsibilities

Requirements Engineering & Design: Partner with business and technical teams to evaluate workflows and author functional specifications, use cases, process flow diagrams, and user acceptance criteria.

P&C Insurance Workflow Analysis: Analyze personal auto, commercial auto, and homeowners insurance policy administration, underwriting rules, rating logic, and claims processing workflows.

SDLC Compliance & Documentation: Prepare and maintain system design artifacts, impact assessments, project estimates, status reports, and audit-ready project documentation.

Testing & Quality Assurance Support: Partner with QA engineers to develop comprehensive test plans, execute functional systems testing, and validate test cases.

UAT Leadership & Defect Triaging: Drive User Acceptance Testing (UAT) sessions with business SMEs; analyze, triage, and track software defects, determining when change control procedures are required.

Production Support & Incident Management: Assist in root-cause analysis and functional resolution for production incidents, system enhancements, and regulatory compliance updates.

Stakeholder Facilitation: Lead project alignment meetings, document key technical decisions, assign action items, and maintain structured project repositories.

Required Technical Skills & Qualifications

P&C Domain Baseline: Minimum 2+ years of dedicated Property & Casualty (P&C) insurance experience with specific domain depth in Personal Auto, Homeowners, or Commercial Auto.

SDLC Track Record: Demonstrated experience supporting complex software application initiatives through the full system development life cycle.

Functional Documentation Mastery: Proven ability to author functional requirements documents (FRDs), technical use cases, process maps, and user acceptance criteria.

UAT & QA Collaboration: Hands-on experience driving User Acceptance Testing (UAT) cycles, defect lifecycle management, and issue resolution.

Educational Foundation: Bachelor’s degree in Computer Science, Information Technology, or a related quantitative technical discipline.

Boston Hybrid Commitment: Must reside in/near Boston, MA and commit to working 4 days per week onsite at the client facility.

Preferred Sourcing Attributes

Prior experience with core P&C policy administration systems (e.g., Guidewire PolicyCenter/ClaimCenter, Duck Creek, or custom legacy insurance engines).

Familiarity with Agile/Scrum user story authoring and tools such as Jira, Confluence, or Azure DevOps.

Strong understanding of insurance rating, endorsement, billing

Key Skills

Education

Bachelor's degree