Description

Drive requirements engineering, workflow analysis, and UAT leadership for P&C insurance systems.

This role is hybrid.

Responsibilities

• Author functional specifications, use cases, process flows, and user acceptance criteria by partnering with business and technical teams.
• Analyze P&C insurance workflows including personal auto, commercial auto, homeowners policy administration, underwriting rules, rating logic, and claims processing.
• Lead User Acceptance Testing (UAT) sessions with SMEs, triage software defects, and determine when change control procedures are required.
• Partner with QA engineers to develop test plans, execute functional systems testing, and validate test cases.
• Assist in root-cause analysis for production incidents, system enhancements, and regulatory compliance updates.

Required Skills

• 5+ years of experience as a Business Analyst supporting the full SDLC for complex software initiatives.
• Minimum 2+ years of dedicated Property & Casualty (P&C) insurance domain experience in Personal Auto, Homeowners, or Commercial Auto.
• Proven ability to author functional requirements documents (FRDs), technical use cases, process maps, and audit-ready documentation.
• Hands-on experience driving UAT cycles, defect lifecycle management, and issue resolution.
• Bachelor’s degree in Computer Science, Information Technology, or a related quantitative technical discipline.
• Must reside in/near Boston, MA and commit to working 4 days per week onsite.

Preferred Skills

• Experience with core P&C policy administration systems such as Guidewire PolicyCenter/ClaimCenter or Duck Creek.
• Familiarity with Agile/Scrum user story authoring and tools like Jira, Confluence, or Azure DevOps.

Key Skills

Education

Bachelor's degree