Description

Responsibilities

• Requirements Gathering → Collaborate with stakeholders to elicit, analyze, and

document business needs.

• Functional Specifications → Translate requirements into clear functional

documents and workflows.

• Agile Practices → Participate in sprint planning, backlog prioritization, and Agile

ceremonies.

• User Story Development → Create detailed user stories, acceptance criteria,

personas, and process flows.

• Stakeholder Communication → Maintain transparent communication and provide

regular updates.

• Collaboration with IT → Work closely with developers and QA teams to clarify

requirements.

• User Acceptance Testing → Coordinate UAT cycles to validate solutions.

• Change Management → Support training, documentation, and adoption activities.

• Process Improvement → Identify opportunities to enhance workflows and Agile

practices.

• AI Integration → Use AI-assisted tools (e.g., Agentforce, OmniStudio, Katalon AI

Assist) for requirement documentation and test case generation.

Qualifications & Experience

• 5+ years as a Business Analyst / Functional Analyst.

• Strong knowledge of Agile/SAFe frameworks (Scrum, Kanban).

• Proven ability to articulate business needs into well-documented requirements.

• Experience with AI-assisted requirement and testing tools.

• Excellent analytical, problem-solving, and communication skills.

• Experience with Agile project management tools (Jira, Rally).

• Bachelor’s degree in CS/IT/Business Administration; Master’s degree preferred.

• Certifications (Scrum Master, SAFe Agilist, CBAP/CCBA) are advantageous.

Preferred Skills

• Familiarity with MS Project, HP QC, VSTS/TFS.

• Exposure to wire-framing, visualization tools, automated QA.

• Ability to conduct Design Thinking sessions and translate insights into solution

features

Key Skills

Education

Bachelor's or Master's degrees