Description

You will own the business analysis for developer portals, API documentation, and sandboxing workflows.

This role is on-site.

Responsibilities

• Analyze business and technical requirements to create developer documentation and API publishing processes.
• Oversee enhancement of the developer portal structure, ensuring intuitive navigation and seamless onboarding.
• Partner with engineering teams to ensure sandbox environments meet testing needs for partners and internal stakeholders.
• Develop detailed API usage guides, authentication flow documentation, and integration best practices.
• Lead stakeholder workshops to gather feedback on developer experience and drive rapid iteration.

Required Skills

• 7+ years of experience in Business Analysis.
• Specific experience with Developer Portals and API documentation.
• Proficiency in Agile methodologies.
• Strong understanding of Application Programming Interfaces (API).
• Experience with Drupal.
• Ability to collaborate effectively with engineering and UX teams.
• Experience monitoring metrics such as time-to-first call (TTFC) and integration success rates.

Preferred Skills

• Experience leading stakeholder workshops.
• Background in UX collaboration.

Key Skills

Education

Any Gradute