Description

Required qualifications:

• Demonstrated ability to understand and discuss technical concepts and digital operations
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to work with cross-functional teams in a fast-paced environment
• Excellent written and verbal communication skills
• Proficiency with Microsoft Excel, Word, Visio, and PowerPoint
• Digital customer platform experience (managing customer-facing platforms including websites, chatbots, alerts programs, or mobile applications)

Preferred

• A passion for improving customer experiences in digital technology
• Experience managing customer-facing software solutions
• Project Management experience
• Experience with the utility or energy industry preferred

Key Skills

Education

Bachelor's degree