Description

You will support cross-functional teams through the end-to-end digital product lifecycle to improve online experiences for Connecticut residents and businesses.

Responsibilities

• Analyze business processes and user needs to develop and implement technical solutions.
• Prioritize requirements based on product roadmaps, business needs, and technical feasibility.
• Document requirements using user flows, system flows, system requirements, user stories, and user acceptance criteria.
• Execute user acceptance testing to ensure solutions meet business objectives and document defects.
• Communicate insights and project plans to both technical and non-technical stakeholders.

Required Skills

• 5+ years of experience in requirements analysis and evaluating business processes.
• 3+ years of experience in requirements documentation and conducting stakeholder meetings.
• 2+ years of experience performing user acceptance testing (UAT).
• 2+ years of experience working with enterprise-scale digital platforms (omni-channel service delivery, web content management, CRM, or identity/data integration).
• Proficiency with JIRA/Confluence, Google Analytics, and Git Repository.
• Proficiency with Microsoft Teams and Microsoft Office (Word, PowerPoint, Excel).
• Bachelor’s Degree.

Preferred Skills

• Experience with Azure.

Key Skills

Education

Bachelor’s Degree