Description

You will act as a bridge between stakeholders and technical teams to drive project delivery using Agile and Waterfall methodologies.

Responsibilities

• Lead and facilitate Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog grooming.
• Elicit, analyze, and document business and functional requirements into user stories with clear acceptance criteria.
• Manage the product backlog, prioritize tasks, and maintain Jira dashboards to track progress.
• Coordinate User Acceptance Testing (UAT) by writing test cases, defining scenarios, and managing defect resolution.
• Create technical documentation and user manuals to support post-implementation adoption.

Required Skills

• 5+ years of professional experience.
• 3+ years of experience as a Business Analyst with Agile/Scrum project leadership.
• Hands-on expertise with Jira and Confluence.
• Experience with Salesforce Service Cloud (CRM) or similar platforms.
• Proficiency in M365 Suite for dashboards, reporting, and workflows.
• Strong experience in requirement elicitation and stakeholder management.
• Proven ability to facilitate Agile ceremonies and manage capacity planning.
• Experience with both Agile and Waterfall methodologies.
• Bachelor's degree in Information Systems, Business, or a related field.

Preferred Skills

• Agile certifications such as CSM, PMI-ACP, or SAFe.

Key Skills

Education

Bachelor's degree