Description

This role involves driving requirements analysis and facilitating Agile delivery across technical and business groups.

Responsibilities

• Lead and facilitate Agile ceremonies, including sprint planning, stand-ups, retrospectives, and backlog grooming.
• Act as the liaison between stakeholders and technical teams, ensuring business needs align with deliverables.
• Translate business requirements into prioritized user stories and maintain the product backlog.
• Coordinate User Acceptance Testing (UAT), documenting criteria, writing test cases, and managing defect tracking.
• Create and maintain documentation, including user manuals and technical specifications, and report progress to leadership.

Required Skills

• 3+ years of BA and Agile Program Leadership experience in cross-functional environments.
• Expert proficiency in Jira and Confluence for workflow configuration, reporting, and documentation.
• Ability to gather, analyze, and document functional and business requirements.
• Experience supporting User Acceptance Testing (UAT) processes.
• Strong skills in conflict resolution, facilitation, and organizational change management.
• Familiarity with Salesforce platforms or similar CRM ecosystems.
• Bachelor's degree in Information Systems, Business, or related field.

Preferred Skills

• Agile certifications such as CSM, SAFe, PMI-ACP.

Key Skills

Education

Bachelor's degree