Description

Own the end-to-end intake, prioritization, and delivery tracking for data analytics and EHR change requests, serving as the primary liaison between technical teams and business stakeholders.

This role is on-site.

Responsibilities

• Elicit, rationalize, and document business requirements, estimating workload effort and timelines for technical execution.
• Manage Azure DevOps boards, tracking work items from intake through development lifecycle and ensuring comprehensive system documentation.
• Facilitate Agile scrum planning and execution, driving consensus and alignment among engineers, IT leaders, and stakeholders.
• Assess incoming EHR change and enhancement requests, determining drivers such as regulatory needs, patient safety, or operational efficiency.
• Monitor Data Analytics team KPIs and customer satisfaction metrics, providing regular status updates and managing break/fix support communications.

Required Skills

• 5+ years of experience managing project delivery for data analytics or software engineering.
• 3+ years of active experience with Agile methodology, including Scrum Master responsibilities.
• 2+ years of experience in a Technical Program Manager (TPM) capacity, handling stakeholder intake and prioritization.
• Proficiency in Azure DevOps for user story creation, work item management, and task tracking.
• Proven ability to translate complex business needs into well-defined user stories and technical requirements.
• Strong communication and facilitation skills to guide end users and present priorities to leadership.

Preferred Skills

• Direct experience managing the intake and evaluation of EHR change requests and enhancements.
• Background in digital front door functions or healthcare IT systems.

Key Skills

Education

Bachelor's degree