Description

Key Responsibilities

Analyze and document current business processes.

Identify process gaps and recommend improvements.

Work with infrastructure, security, engineering, and operations teams to gather requirements.

Create process documentation, workflows, SOPs, and process maps.

Support security-related initiatives such as vulnerability management, patching, and governance activities.

Facilitate meetings and communicate with cross-functional stakeholders.

Track project actions, risks, issues, and dependencies.

Prepare status updates and documentation for leadership.

Support implementation of new or improved business processes.

<.>Required Qualifications

5 years of Business Analyst or Process Analyst experience.

Experience working with infrastructure or enterprise technology teams.

Experience supporting security, compliance, or risk-related initiatives.

Strong process documentation and workflow analysis skills.

Excellent communication and stakeholder management skills.

Strong organizational and analytical abilities.

Proficiency with Microsoft Office, Excel, Visio, Jira, ServiceNow, SharePoint, or similar tools.

<.>Preferred Qualifications

Experience in large enterprise environments.

Knowledge of infrastructure operations, cloud, networking, or security processes.

Familiarity with vulnerability management, patch management, or governance practices.

Experience with Agile or hybrid project methodologies

Key Skills

Education

Bachelor's degree