Description

You will act as a Business Analyst focusing on Salesforce platforms and process optimization.

Responsibilities

• Map business processes to technical requirements using process mapping techniques.
• Configure Salesforce environments, including custom objects, workflows, validation rules, and Process Builder.
• Manage project requirements and workflows within Jira and AHA!
• Implement Salesforce best practices to maintain platform functionality and integrity.

Required Skills

• 5+ years of experience as a Salesforce Administrator or Business Analyst.
• Deep knowledge of Salesforce platforms, including Sales, Service, and Marketing Clouds.
• Proficiency in Salesforce configuration and administration.
• Hands-on experience with Jira and AHA!.
• Expertise in process mapping.
• Strong understanding of CRM functionality and best practices.

Key Skills

Education

Any Graduate