Description

Bachelor’s Degree – Required

Experience in business process analysis and documentation (BRDs, FRDs, user stories, traceability matrices) – Required (5 Years)

Experience in business process modeling and workflow design using Visio, BPMN, or similar tools – Required (5 Years)

Experience working across full SDLC including analysis, design, testing support, and implementation – Required (5 Years)

Experience working in Agile and/or Waterfall environments using Jira or similar tools – Required (5 Years)

Experience supporting system testing including test case development, UAT execution, and defect tracking – Required (5 Years)

Experience in data analysis using SQL, advanced Excel, or Power BI for reporting and validation – Required (5 Years)

Experience working with system integration concepts including REST/SOAP APIs and data flow validation – Required (5 Years)

Experience with enterprise platforms such as Salesforce, ERP systems, or similar technologies – Required (5 Years)

Salesforce Certified Administrator or Business Analyst – Desired

Knowledge of Child Welfare – Desired

PBA/CBAP Certification – Desired

MCSE/CSEP Certification – Desired

Key Skills

Education

Bachelor's degree