Description

You will document and optimize business processes for child welfare projects, requiring onsite presence in Jackson, MS, for at least one full week per month.

Responsibilities

• Collaborate with functional leads and SMEs to index and document future-state business processes using BPMN.
• Build detailed Methods and Procedures documentation providing step-by-step instructions for specific tasks.
• Analyze future-state workflows to identify and implement improvement and optimization opportunities.
• Lead a team of business analysts performing similar duties and manage project open items to closure.
• Work with vendor project teams across Development, OCM, Testing, and Training to align documentation with project objectives.

Required Skills

• 5+ years of experience in business process modeling or a similar role.
• Proven experience leading a team of business analysts.
• Proficiency with business process modeling tools such as Visio or Lucidchart.
• Strong understanding of BPMN notation.
• Experience working on child welfare projects.
• Ability to conduct workshops and interviews to address documentation gaps.
• Bachelor's degree in Business, Information Systems, or a related field.

Key Skills

Education

Any Graduate