Description

Act as the primary liaison between client business users and internal IT developers to translate business needs into technical solutions.

Responsibilities

• Gather business requirements and devise solutions using internal products and industry best practices.
• Draft Functional Specification Documents (FSD) with high levels of technical detail in collaboration with IT leads.
• Manage the Requirements Traceability Matrix (RTM) across the SOW, BRD, FSD, and test scripts.
• Formulate test plans, approaches, and detailed test cases alongside testing leads.
• Coordinate with technical writers for user manuals and conduct system training for customer operations teams.

Required Skills

• 5+ years of experience as an IT Business Analyst or Business Solution Architect within a Financial Institution or FI Vendor.
• Proven track record of implementing systems in medium to large-scale projects.
• Degree in Computer Science, Business Administration, or Finance.
• Experience with regional implementations in multi-country settings.
• Strong ability to lead structured business discussions to reach concise decisions.
• Deep understanding of industry trends and recent regulatory requirements.
• Skilled in negotiation and managing stakeholder sign-offs within project timelines.
• Ability to manage handovers to BAU Support teams.

Key Skills

Education

Degree in Computer Science