Description

You will define and manage business requirements translating them into technical solutions.

Responsibilities

• Develop and implement procedural documentation for IT processes.
• Identify and analyze performance measures and metrics for IT functions and services.
• Create and maintain dashboards and balanced scorecards to monitor performance.
• Collaborate with stakeholders to align business requirements with technical solutions.
• Support project planning and contribute to process optimization activities.

Required Skills

• 3–5 years of technical experience.
• Experience in problem analysis and process documentation.
• Proficiency with Microsoft Office Suite.
• Experience in problem analysis.
• Experience with SQL.

Preferred Skills

• Knowledge of requirements documentation.
• Experience analyzing and presenting complex data.

Key Skills

Education

Bachelor's degree