Description

You will define and manage business requirements, translating them into technical solutions and process documentation.

This role is on-site.

Responsibilities

• Develop and implement procedural documentation for IT processes.
• Identify and analyze performance measures and metrics for IT functions.
• Create and maintain dashboards and balanced scorecards to monitor performance.
• Collaborate with stakeholders to align business requirements with technical solutions.
• Support project planning and contribute to process optimization activities.

Required Skills

• 3–5 years of technical experience.
• Proficiency with Microsoft Office Suite.
• Experience with SQL.
• Strong problem analysis capabilities.
• Experience in process documentation.
• Bachelor's degree in a relevant field.

Preferred Skills

• Knowledge of requirements documentation standards.
• Experience analyzing and presenting complex data.

Key Skills

Education

Bachelor's degree