op Skills & Years of Experience
- Inventory Management: Proven experience tracking and managing software and hardware assets.
- Proficiency in IT Asset Management (ITAM) Software: Experience with tools like ServiceNow, Snow, or SAM tools.
- Software License Management: Experience working with software licensing agreements and compliance.
- Vendor Management: Experience working with software vendors, negotiating contracts and purchasing.
- Customer Service: Proven experience in a customer service role.
Nice to Have:
- Certifications: ITIL, CSAM, IAITAM, or other relevant certifications.
- Knowledge of ITIL Framework: Familiarity with IT Infrastructure Library (ITIL) principles.
- Experience Purchasing Role(s): Experience in a purchasing or finance role as related to procurements.