Description

Job Description:

Key Responsibilities:

Stakeholder Engagement & Communication

Facilitate meetings with business stakeholders, technical teams, and external consultants.

Act as the primary point of contact for field consultants regarding application issues.

Communicate issue status, resolutions, and updates to relevant stakeholders.

Operational & Technical Liaison

Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.

Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.

Translate business needs into clear, actionable technical requirements.

Leadership & Team Coordination

Lead and mentor a team of business analysts.

Delegate tasks effectively and ensure alignment with project goals.

Facilitate and lead requirement-gathering sessions with both business and technical teams.

Documentation & Knowledge Management

Maintain comprehensive documentation on the project SharePoint site.

Ensure all process changes and decisions are well-documented and accessible.

Required Skills & Qualifications:

4 + years of proven experience as a business analyst.

2 + years of experience working with grant management systems or government-funded programs.

Strong understanding of the software development lifecycle (SDLC).

Excellent communication, facilitation, and interpersonal skills.

Leadership capabilities in cross-functional team environments.

Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.

Key Skills

Education

Any Graduate