Description

Lead business process modeling and documentation for child welfare projects in Jackson, MS. You will own the release pipeline for process documentation, requiring onsite presence one week per month.

Responsibilities

• Collaborate with functional leads and SMEs to index and document future-state business processes using BPMN.
• Build detailed Methods and Procedures documentation providing step-by-step instructions for specific tasks.
• Analyze workflows for optimization opportunities and manage interim process designs during system downtime or defects.
• Lead a team of business analysts performing similar duties and manage project open items to closure.
• Conduct workshops and interviews to address gaps in process documentation and transition knowledge to stakeholders.

Required Skills

• 5+ years of experience as a Business Process Modeler or in a similar role.
• Proficiency with Visio, Lucidchart, or dedicated BPM tools.
• Strong understanding of BPMN and industry-standard modeling notations.
• Experience leading a team of business analysts.
• Proven ability to produce high-quality, detail-oriented deliverables.
• Strong analytical, problem-solving, and communication skills.
• Ability to work onsite in Jackson, MS, at least one full week per month.

Preferred Skills

• Experience in State Government or DHS/Child Welfare domains.
• Knowledge of Six Sigma or CMMI process improvement methodologies.

Key Skills

Education

Any Graduate