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Hallmark Global Technologies Inc
New York, NY, United States
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Key Responsibilities
• Lead requirements gathering, process discovery, and stakeholder workshops.
• Document business, functional, and non-functional requirements.
• Create current-state and future-state process flows.
• Identify process gaps, controls, risks, and improvement opportunities.
• Support solution design reviews and validation activities.
• Coordinate SIT/UAT activities and business sign-offs.
• Work closely with business, technology, operations, and vendor partners.
Experience & Skills
• 10+ years of Business Analysis experience within banking or financial services.
• Experience supporting transformation, migration, regulatory, or platform modernization initiatives.
• Strong process modeling, requirements management, and stakeholder facilitation skills.
• Familiarity with lending, deposits, payments, KYC/AML, data migration, or core banking operations.
• Experience with Visio, Excel, Jira, Azure DevOps, and requirements management tools.
• Excellent verbal and written communication skills.
Success Measures
• Requirements are complete, traceable, and well understood by delivery teams.
• Reduced rework through effective analysis and stakeholder alignment.
• High-quality process documentation and business readiness support.
• Timely support for testing, validation, and implementation activities
Bachelor's degree
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