Description

Key Responsibilities:

Requirements & Analysis

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process analysis
• Translate requirements into functional specifications, user stories, and acceptance criteria
• Ensure requirements are clear, structured, and aligned with business goals
• Process Improvement
• Analyze existing business processes and workflows to identify optimization, automation, and efficiency opportunities
• Develop process maps, workflow diagrams, and business documentation
• Recommend and support implementation of process improvements and transformation initiatives

Stakeholder Management

• Act as a primary liaison between business users, project teams, and technology stakeholders
• Facilitate communication across cross-functional teams throughout the project lifecycle
• Manage stakeholder expectations and ensure alignment on delivery outcomes

Implementation & Delivery Support

• Support end-to-end system implementation activities, including:
• User Acceptance Testing (UAT)Test case preparation
• Defect tracking and resolution
• End-user training and adoption
• Deployment coordination
• Support Agile delivery processes, including sprint planning, backlog refinement, and prioritization

Reporting & Governance

• Prepare reports, dashboards, and presentations to support decision-making and project governance
• Monitor project progress and assist in resolving business and operational issues
• Ensure delivered solutions align with business requirements, compliance standards, and operational needs

Required Skills & Qualifications

• 6-10 years of experience in business analysis, requirements gathering, and process improvement within financial services, technology, or related industries
• 6+ years of experience gathering, documenting, and managing business requirements and functional specifications
• 5+ years of experience analyzing business processes, identifying improvement opportunities, and supporting transformation initiatives
• 5+ years of experience working with SDLC methodologies, including Agile frameworks (Scrum/Kanban)
• 5+ years of experience supporting system implementations, including UAT, test coordination, and deployment activities
• 5+ years of experience using business analysis and reporting tools such as:
• Microsoft Excel Visio JIRA Tableau (or similar BI tools)
• Demonstrated ability to create process documentation, user stories, functional specifications, and business reports
• Strong analytical and problem-solving skills with the ability to translate complex business needs into structured solutions.
• Effective communication skills with the ability to engage both technical and non-technical stakeholders
• 3+ years of experience managing stakeholders and operating in cross-functional delivery environments.
• Ability to manage multiple priorities and deadlines in a fast-paced environment

Education and Certification:

Business Analysis certifications, such as:

• CBAP (Certified Business Analysis Professional)
• PMI-PBA (Professional in Business Analysis)

Bachelor’s degree in business, Information Technology, Finance, or a related field

Preferred Qualifications

7-10 years of experience in financial services, regulated environments, or large-scale enterprise programs

Experience supporting digital transformation, process re-engineering, or system modernization initiatives

Familiarity with data analysis, reporting, and dashboard development

Key Skills

Education

Bachelor's degree