Description

Key Responsibilities

1. Business Analysis & Stakeholder Engagement Collaborate with business stakeholders to elicit, analyze, and document business requirements (functional and non-functional).

Conduct workshops, interviews, and process walkthroughs to understand current-state processes (AS-IS) and define future-state (TO-BE).

Translate business needs into clear user stories, use cases, and acceptance criteria.

Act as a trusted advisor to business and product owners.

2. BPM & Process Optimization

Identify opportunities for process improvement, automation, and re-engineering.

Create process maps, BPMN diagrams, workflows, and decision models.

Define KPIs and ensure continuous process monitoring and optimization.

Leverage Appian’s process modeling capabilities to design end-to-end workflows.

3. Appian Platform Expertise

Work closely with Appian developers to design and deliver solutions using:

Appian Process Modeler

Records, Interfaces (SAIL), and Reports

Integration objects (REST/SOAP APIs)

Decision rules and expression rules

Support solution design, backlog grooming, and sprint planning in Agile environments.

Validate solution design to ensure alignment with business requirements.

4. Requirements Management & Documentation Develop and maintain:

Business Requirement Documents (BRDs)

Functional Specification Documents (FSDs) User Stories and Epics (Agile format) Ensure traceability from requirements through testing and deployment.

Maintain proper documentation for compliance and audits.

5. Agile Delivery & Collaboration

Work within Agile/Scrum teams as a BA or Product Owner proxy.

Participate in:

Sprint planning

Daily stand-ups

Backlog refinement

Sprint demos and retrospectives

Prioritize backlog based on business value and feasibility

Key Skills

Education

Bachelor's degree