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Business Analyst

The Brixton Group

 

Philadelphia, PA, USA

Posted On: 15+ days ago
Experience: 8+ years
Availability: Onsite
Openings: 1
Category: Business Analyst
Tenure: Contract - W2
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Description

You will lead business analysis and process optimization for enterprise systems, focusing on CRM migration and workflow documentation.

This role is hybrid.

Responsibilities

  • Gather, analyze, and document requirements across current and future state processes.
  • Facilitate stakeholder discussions to identify workflow optimization opportunities.
  • Create and maintain process flows, diagrams, and user stories using tools like Visio or Lucidchart.
  • Support the migration from Salesforce to Microsoft Dynamics, translating business needs into system requirements.

Required Skills

  • 8+ years of Business Analysis experience in enterprise environments.
  • 5+ years hands-on experience creating process flows, diagrams, and documentation.
  • 3+ years supporting the telecommunications industry.
  • 2+ years of Salesforce CRM or Microsoft Dynamics CRM migration experience.
  • Proficiency with Visio, Lucidchart, or similar diagramming tools.
  • Ability to develop future state documentation for process improvements.

Preferred Skills

  • Experience with order management workflows from portal systems.

Referral Bonus: ₹50,000

Education

Any Gradute

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