Description

You will bridge the gap between business initiatives and IT solutions through rigorous analysis and process documentation.

Responsibilities

• Conduct business process analyses, develop requirements, use cases, and needs assessments to align IT solutions with business goals.
• Create end-user documentation, standards, and operational processes.
• Organize and facilitate application testing and user acceptance to validate business requirements.
• Support Clarity PPM application initiatives, including project reviews, annual planning, and testing of releases, patches, or upgrades.
• Provide support for production incidents and facilitate the troubleshooting and resolution of reported application issues.

Required Skills

• 5+ years of experience in business analysis and process modeling.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, OneNote, and Outlook.
• Experience managing multiple assignments simultaneously with high attention to detail.
• Strong critical thinking and problem-solving capabilities.
• Excellent verbal and written communication skills for stakeholder engagement.
• Ability to keep complex initiatives on track using strong organizational skills.
• Bachelor's degree or equivalent graduate level education.

Preferred Skills

• Experience with SharePoint, Azure DevOps, or general DevOps workflows.
• Familiarity with Agile methodologies and PMO environments.
• Direct experience supporting Clarity PPM applications.

Key Skills

Education

Any Gradute