Description

Act as the voice of the customer, translating business needs into technical solutions and managing the end-to-end SDLC process.

This role is on-site.

Responsibilities

• Analyze business processes and data management concepts to identify system gaps and advocate for customer-centric solutions.
• Diagram current and future state processes using BPMN 2.0, context diagrams, and data flow diagrams for technical and non-technical stakeholders.
• Decompose requirements into Agile Epics and Features, writing clear user stories with acceptance criteria aligned to business goals.
• Assist the Product Owner in maintaining the product backlog and mapping user stories to technical designs.
• Define test objectives, execute regression tests, and coordinate User Acceptance Testing (UAT) with business stakeholders.

Required Skills

• 10+ years of experience delivering business and data analysis artifacts with a customer-focused approach.
• 5+ years of experience as an Agile Business Analyst with strong understanding of Scrum concepts and sprint reviews.
• Proficiency in translating client strategy into Epics, Features, and User Stories using Azure DevOps or Jira.
• Strong background in data analysis, organizational data management, and SQL/database experience.
• Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts.
• Proficiency in Microsoft Office products including Word, Excel, Access, Outlook, Visio, PowerPoint, and Project Server.
• Exceptional written and oral communication skills with proven ability to advocate for customers.

Preferred Skills

• Certified Business Analysis Professional (CBAP), PMI-PBA, or PMI-ACP certification.
• Experience with automated testing tools such as TestComplete, Cucumber, or Selenium.

Key Skills

Education

Bachelor's degree