Description

• Develop and define the Check Operations model, supporting the retail bank
• Build/Review requirement documentation, identify, assist with testing plans, and develop appropriate measurement tools for monitoring output results
• Act as a subject matter expert for Check Services/processing and associated functions
• Create and maintain operational procedures (guidelines), and process flows
• Work with vendors to deploy Check Services, including exception handling processes
• Create incidents management Check structure by working with internal/external stakeholders
• Work with Finance to develop Check operational general and sub-ledgers, performing appropriate reconciliation functions
• Create internal controls related to assigned areas and tasks
• Foster ongoing engagement with key stakeholders to support business and customer journeys
• Bachelor’s degree preferred ,or equivalent work experience required
• 8+ years of Check experience
• Subject Matter Expert with Check Services, including Mobile Check Deposit, Personal Checks, , Certified checks, etc
• Self-motivated individual with lean, innovative thought leadership methodologies to drive ongoing enhancements
• Demonstration of keen analytical/problem-solving skills

Key Skills

Education

Bachelor's degree