Description

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. 10+ years of demonstrated business analysis experience in complex IT or technology environments.
2. Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills.
3. Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools.
4. Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams.
5. Experience working with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
6. Experience with documentation recovery, IT operational maturity, knowledge-management, or process-standardization initiatives.
7. Experience documenting cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes.
8. Experience with SharePoint-based documentation repositories and governance.
9. Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks.
10. Government or other highly regulated environment experience

Key Skills

Education

Any Graduate