Description

You will develop and maintain documentation for Departmental Information Technology systems, supporting user guides, CMS certification, enterprise architecture, and procurement RFPs.

This role is remote.

Responsibilities

• Collect documentation requirements from business and technical staff.
• Collaborate with technical teams to consolidate and interpret technical specifications into cohesive, accurate documents.
• Plan, design, research, and edit user guides, manuals, statements of work, training materials, and policies.
• Edit documentation from IT staff to ensure a unified and consistent voice.
• Coordinate with various teams to gather, analyze, and finalize information for documentation objectives.

Required Skills

• 3+ years of experience translating technical information for both technical and non-technical audiences.
• 7+ years of experience documenting communications, minutes, agendas, and presentations for stakeholder groups.
• 7+ years of experience documenting system requirements, release notes, and technical specifications.
• 7+ years of experience documenting status reports, SOPs, policies, and CMS documentation related to MMIS Certification.
• 7+ years of excellent verbal and written communication skills.
• 7+ years of experience using Jira.
• 2+ years of experience using SharePoint.
• 2+ years of experience using Visio.

Preferred Skills

• 2+ years of experience with Agile/SCRUM development methodologies.
• 2+ years of experience working within State Government environments.

Key Skills

Education

Any Graduate