Description

You will manage the end-to-end lifecycle of business requirements, from initial data gathering to end-user training.

Responsibilities

• Develop and document business requirements, use cases, business rules, and system flows.
• Create UI mockups, wireframes, storyboards, and screen mockups.
• Assist technical teams with the development and documentation of technical requirements.
• Execute software testing, including User Acceptance Testing (UAT).
• Write instruction manuals and conduct system training for end users.
• Perform limited project management functions as required.

Required Skills

• 5+ years of experience as a Business Analyst.
• 5+ years of experience working with structured SDLC methodologies.
• 5+ years of experience analyzing and documenting complex business processes and workflows.
• 5+ years of experience in UI design, including wireframes and mockups.
• 5+ years of experience in testing and training.
• 5+ years of experience using Microsoft Visio for documentation.
• 5+ years of experience gathering data through interviews, observations, and surveys.
• 3+ years of experience in customer service, helpdesk, or user support.
• Bachelor's degree or equivalent supervised study.

Key Skills

Education

Bachelor's degree