Description

• Analyzes and documents business processes and metrics and identifies improvement opportunities.
• Develops recommendations to solve problems and issues related to business operations.
• Delivering working product increments to our clients, on time, on budget and according to the best quality standards.
• Working with product management, stakeholders, peers, and teams to define and prioritize the product backlog for your team.
• Driving improvements in solution design, analysis, and testing activities.
• Performs analyses of the business goals, objectives, and needs of the general business environment for appropriate segment, division, group, or line of business.
• Performs research and analysis to support business operations and presents findings to manager or project leader.
• Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
• Utilizes systems and data to resolve business issues in the most effective and productive manner.
• Identifies and implements best practices and suggests how to improve current practices.
• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.

What you will need:

• Strong verbal and written communication skills
• Strong negotiation skills
• Proficiency in industry-standard process methodologies.
• A bachelor’s degree in business administration, finance, computer science or information systems or the equivalent experience.
• Microsoft Office experience
• A general understanding of federal and state government programs like SNAP, TANF, Medicaid, WIC, Employment & Training, and the Women, Infants, and Children (WIC) program is highly desired.
• Knowledge of other programming languages and platforms is welcome but not required.
• Knowledge of policies, and state and federal regulations for public assistance programs is highly desirable but not required

Key Skills

Education

Bachelor's degree