Description

Write user stories from high level software requirements with enough technical depth to support engineering design| implementation| testing| and delivery.
Translate business processes and operational needs into clear functional requirements| edge cases| acceptance criteria| and workflow definitions.
Partner with technical teams| product managers| and business stakeholders to clarify requirements and reduce ambiguity before development begins.
Maintain and organize work items in Jira or a similar development management tool| including requirements| stories| defects| dependencies| and status updates.
Support lead management and related business process discussions| including intake| routing| tracking| reporting| and operational handoffs.
Contribute to work involving Salesforce or adjacent CRM workflows| especially where platform behavior| data flow| or process definition must be documented.
Work effectively with distributed teams| with a preference for candidates located in Eastern or Central time zones to support collaboration

Key Skills

Education

Bachelor's degree