Description

Key Responsibilities

• Support and maintain LabWare LIMS v8, including system configuration, enhancements, and troubleshooting.
• Support and maintain API integrations between LabWare and external systems.
• Provide architecture, development, testing, enhancement, and support for HL7 integrations.
• Gather, analyze, document, and validate business and technical requirements.
• Translate business requirements into functional specifications, user stories, and technical documentation.
• Develop workflow diagrams, process documentation, and system specifications.
• Coordinate system enhancements with laboratory leadership and technical teams.
• Perform User Acceptance Testing (UAT) and develop test plans and test scripts.
• Analyze system performance and recommend process improvements.
• Support data integrity, laboratory informatics initiatives, and security requirements.
• Troubleshoot application issues and recommend timely solutions.
• Train laboratory staff on new functionality and system enhancements.
• Collaborate with other LIMS analysts to prioritize enhancements and communicate project status.

Required Qualifications

• Experience as a Business Analyst supporting enterprise software applications.
• Experience gathering, documenting, and validating business requirements.
• Experience creating functional specifications, user stories, and test scripts.
• Experience performing User Acceptance Testing (UAT).
• Strong SQL and relational database experience.
• Excellent written and verbal communication skills.
• Ability to translate technical concepts for business users.
• Strong organizational, analytical, and problem-solving skills.
• Experience managing multiple projects and competing priorities.
• Experience creating workflow diagrams and process documentation.
• Proficiency with Microsoft Office (Word and Excel).

Preferred Qualifications

• Experience supporting LabWare LIMS v8.
• Laboratory Information Management System (LIMS) experience.
• Experience supporting laboratory informatics or public health laboratories.
• Knowledge of laboratory workflows supporting:
• Infectious Disease
• Toxicology
• Environmental Chemistry
• Next Generation Sequencing
• Experience with HL7 messaging and healthcare interoperability.
• Knowledge of healthcare data standards including:
• HL7
• XML
• CCDA
• LOINC
• SNOMED CT
• ICD-10
• Experience developing or supporting API integrations.
• Experience writing SQL queries and working with large relational databases.
• Experience with Crystal Reports.
• Familiarity with CLIA, FDA, CDC, EPA, or other laboratory regulatory requirements.
• Bachelor's degree in Computer Science, Information Systems, Laboratory Science, Informatics, Epidemiology, or a related field (or equivalent experience).

Preferred Technical Skills

• LabWare LIMS v8
• SQL
• Relational Databases
• HL7
• REST APIs
• XML
• Crystal Reports
• Microsoft Excel
• Microsoft Word
• Lucidchart or similar workflow modeling tools

Key Skills

Education

Bachelor's degree