Description

Analyze business systems, processes, and user needs to drive operational improvements.

This role is on-site.

Responsibilities

• Analyze business processes to identify issues, delays, and bottlenecks.
• Construct workflow charts, diagrams, and technical specifications.
• Gather and review business data, including KPIs and key metrics, using data analytics tools.
• Build reports, dashboards, and visualizations to summarize information and trends.
• Propose system improvements and automation opportunities based on operational metrics.

Required Skills

• 5+ years of experience in a similar role or a Bachelor’s degree in business analysis, operational research, mathematical modelling, statistics, or data analytics.
• Proficiency in Data Analysis and Data Modeling.
• Working knowledge of Python to maintain and update existing applications.
• Advanced MS Office skills, specifically Excel, Visio, and PowerPoint.
• Strong analytical, critical thinking, and problem-solving abilities.
• Ability to communicate and influence stakeholders to support process improvements.
• Experience with brainstorming and collaborative methods and tools.

Preferred Skills

• Experience with operational research or mathematical modelling.

Key Skills

Education

Any Graduate