Description

You will analyze complex data to identify performance trends, demand drivers, and cost implications.

Responsibilities

• Analyze complex datasets to identify anomalies and provide insights into key business trends.
• Deliver analytical reporting and recommend solutions to improve process efficiency.
• Document data elements, reports, and procedures to ensure accuracy.
• Validate reporting results and maintain data integrity to ensure high confidence in outcomes.
• Perform ad hoc analysis, support special projects, and assist with User Acceptance Testing (UAT).

Required Skills

• Experience in business, statistical, or data analysis.
• Proficiency in Microsoft SQL.
• Advanced proficiency in Microsoft Excel.
• Ability to assimilate data from various sources to develop actionable business insights.
• Strong analytical skills to identify obstacles and develop practical solutions.
• Bachelor's degree in Analytics, Mathematics, or 5+ years of relevant work experience.
• Strong written and verbal communication skills.
• Solid business acumen and professional maturity.
• Effective organizational and time management abilities.

Preferred Skills

• Knowledge of Business Objects.
• Experience with Call Center or Sales Center data.

Key Skills

Education

Bachelor's degree