Description

Optimize IT operations efficiency through consultative advice and deep-dive analysis of hardware, software, and services.

Responsibilities

• Analyze IT operations to identify and implement structural and operational improvements.
• Conduct hardware, software, and service analyses to pinpoint optimization areas.
• Execute cost-benefit analyses and IT-focused evaluations.
• Translate requirements into technical specifications for IT development and testing.
• Present reports and findings to leadership to drive decision-making.

Required Skills

• 5+ years of experience in web analytics, customer care analytics, or product analytics.
• Highly proficient in SQL and Python or R.
• Hands-on experience with Tableau for data visualization.
• Experience using AWS Athena and Redshift.
• Proficiency in experimentation and A/B testing methodologies.
• Experience defining metrics and instrumenting data tracking.
• Strong background in IT analysis and improvement strategies within a corporate setting.

Preferred Skills

• Bachelor's degree or equivalent graduate level education.

Key Skills

Education

Any Graduate