You will analyze and automate business processes to improve reliability and reduce operational costs.
Responsibilities
- Facilitate meetings with business leaders to document as-is and to-be process flows and elicit requirements.
- Conduct reviews of current business processes against best practices to identify necessary system changes.
- Create and execute test plans and test scripts under the direction of the Quality Assurance team.
- Coordinate with business owners and analysts to define project scope and perform project management duties during planning phases.
- Lead project team activities for system work efforts related to enterprise systems.
Required Skills
- Minimum 2 years of related experience in business process analysis.
- Proficiency in Microsoft Office 365, including Teams, Word, Excel, and PowerPoint.
- Proficiency in Microsoft Visio.
- Experience using the Microsoft ADO Testing Module.
- Ability to work independently to accomplish assigned tasks.
- Strong critical thinking and problem-solving skills.
Preferred Skills
- 3 or more years of expertise in Financial Management, Asset Management, or Request Management.
- Experience with SAP projects or Enterprise Business Solutions.
- Knowledge of ITIL / ITSM practices and methodologies.