Description

You will lead enterprise-wide process management initiatives, driving transformation, automation, and continuous improvement across the organization.

This role is hybrid.

Responsibilities

• Develop industry-standard best practices and frameworks for process architecture, governance, and strategic alignment.
• Analyze process data to identify inefficiencies and implement sustainable, quantifiable operational improvements.
• Manage cross-functional resources and change agents within a matrix environment to lead process improvement initiatives.
• Ensure accurate provider data interactions with claims platforms and resolve complex provider data issues.
• Create core program frameworks, tools, and templates to deliver cross-functional process improvement projects.

Required Skills

• 2-4 years of prior experience with FACETS and Salesforce.
• 2-4 years of experience in Process Management and Process Optimization.
• Expert proficiency in Microsoft Office programs.
• Strong ability to analyze and organize technical data.
• Experience with end-to-end data entry and web-based documentation tools.
• Excellent written and verbal communication skills.

Preferred Skills

• Exposure to AI technologies.
• Prior experience in the Provider sector.
• Certified in Business Analysis (PMI) or Six Sigma Black Belt (CSSBB).

Referral Bonus: $50,000

Key Skills

Education

Bachelor's degree