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Business Service Specialist

My3Tech

 

Phoenix, AZ, USA

Posted On: 7 days ago
Experience: 8+ years
Availability: Remote
Openings: 2
Category: Technology Business Services Consultant
Tenure: No Preference/Any
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Description

You will manage training and outreach initiatives for the HFS Enterprise and MMIS Upgrade project, ensuring staff and stakeholders are prepared for the transition.

This role is remote.

Responsibilities

  • Develop staff training materials and provide mentoring for the new HFS Enterprise system.
  • Create outreach materials for HFS providers, business partners, and sister agencies.
  • Collaborate with HFS management and Organizational Change Management (OCM) teams to execute training and outreach plans.
  • Conduct staff training sessions and lead outreach activities for external stakeholders.

Required Skills

  • 8+ years of total experience in staff skill development and outreach development.
  • Experience developing worker skills and knowledge specifically for healthcare development projects.
  • Knowledge of technical writing, instructional design, classroom instruction, and web-based content design.
  • Proficiency with Microsoft Office tools including Word, Excel, and PowerPoint.
  • Proficiency in written and spoken English.

Preferred Skills

  • Bachelor’s Degree in Business Administration or Public Administration.

Education

Any Graduate

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