Description

Key Skills:

• Business Analysis & Requirements Management: Ability to elicit, document, validate, and manage business and technical requirements across multiple stakeholders and business functions.
• Process Analysis & Documentation: Experience mapping business processes, identifying improvement opportunities, documenting workflows, and developing future-state operating models.
• Application Assessment & Data Analysis: Ability to analyze SaaS applications, user populations, integrations, data dependencies, and migration impacts to support informed decision-making.
• Testing & Business Readiness: Experience coordinating UAT, documenting test scenarios, validating outcomes, and supporting user adoption and operational readiness activities.
• Stakeholder Management & Facilitation: Strong communication and facilitation skills with the ability to bridge business and technical teams while driving alignment and decision-making.

Key Responsibilities:

• Partner with business and technical stakeholders across client and Schwab to document functional and non-functional requirements.
• Conduct application discovery and assessment activities, including process mapping, workflow analysis, and dependency identification.
• Document current-state and future-state business processes impacted by application migrations.
• Develop requirements documentation, business cases, user stories, process flows, data mapping documents, and migration inventories.
• Support the Application Administrator in evaluating application configurations, integrations, user populations, and data migration requirements.
• Collaborate with the Project Manager to track requirements, risks, dependencies, action items, and project deliverables.
• Coordinate and support user acceptance testing (UAT), validation activities, and issue resolution.
• Assist with change management, training documentation, communications, and business readiness activities.
• Ensure project decisions, requirements, and testing outcomes are documented and maintained throughout the migration lifecycle.

Preferred Experience:

• 3-7+ years of Business Analyst or Systems Analyst experience.
• Experience supporting SaaS application migrations, M&A integrations, digital transformation initiatives, or enterprise system implementations.
• Familiarity with platforms such as Microsoft 365, Jira, Miro, RingCentral, Meraki, identity and access management solutions, and collaboration tools.
• Experience creating process maps, requirements documentation, test plans, and migration inventories.
• Proficiency with tools such as Jira, Confluence, Visio, Lucidchart, Microsoft 365, Smartsheet, or similar platforms

Key Skills

Education

Bachelor's degree