Description

You will support the development and documentation of day-to-day business processes to drive agency projects and programs.

Responsibilities

  • Map out business processes and translate technical information into non-technical terms for stakeholders.
  • Create documentation, procedures, and process maps to support project management objectives.
  • Conduct stakeholder analysis and interviews to document and validate current workflows.
  • Evaluate implemented strategies and recommend improvements to existing processes.
  • Provide data input and analysis across various stages of the program and project life cycles.

Required Skills

  • 4-8 years of experience in data analytics, business operations, or administrative fields.
  • Proven experience in process improvement and process mapping.
  • Proficiency with SharePoint, including site owner administration and feature integration.
  • Familiarity with Agile processes, including continual exploration, integration, and deployment.
  • Knowledge of IIBA, BABOK, or PMI Business Analysis processes.
  • Strong verbal and written communication skills.
  • Bachelor’s degree in Business, Finance, Policy, Marketing, or a related field.
  • U.S. citizenship.

Preferred Skills

  • Advanced experience with Microsoft Visio for process mapping.
  • Proficiency with Microsoft Office suite, including Excel, Word, PowerPoint, Outlook, and Teams.
  • Experience using Python, Power BI, or other data visualization software.

Key Skills
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