Description

You will support the development and documentation of day-to-day business processes to drive agency projects and programs.

Responsibilities

• Map out business processes and translate technical information into non-technical terms for stakeholders.
• Create documentation, procedures, and process maps to support project management objectives.
• Conduct stakeholder analysis and interviews to document and validate current workflows.
• Evaluate implemented strategies and recommend improvements to existing processes.
• Provide data input and analysis across various stages of the program and project life cycles.

Required Skills

• 4-8 years of experience in data analytics, business operations, or administrative fields.
• Proven experience in process improvement and process mapping.
• Proficiency with SharePoint, including site owner administration and feature integration.
• Familiarity with Agile processes, including continual exploration, integration, and deployment.
• Knowledge of IIBA, BABOK, or PMI Business Analysis processes.
• Strong verbal and written communication skills.
• Bachelor’s degree in Business, Finance, Policy, Marketing, or a related field.
• U.S. citizenship.

Preferred Skills

• Advanced experience with Microsoft Visio for process mapping.
• Proficiency with Microsoft Office suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Experience using Python, Power BI, or other data visualization software.

Key Skills

Education

Not specified