Description

You act as the technical bridge between business stakeholders and development teams to optimize system integrations and workflows.

Responsibilities

• Gather and document detailed requirements for API integrations, microservices, and Salesforce enhancements.
• Analyze data from Salesforce and other systems to identify trends and actionable insights.
• Identify process inefficiencies and recommend improvements using APIs and microservices.
• Create and maintain technical documentation, including use cases and system configurations.
• Test and validate API integrations and Salesforce configurations against business requirements.

Required Skills

• 5+ years of experience as a Business Analyst focusing on APIs, microservices, and Salesforce.
• Deep understanding of API design and RESTful APIs.
• Experience with microservices architecture.
• Proficiency in Salesforce platform capabilities and limitations.
• Strong data analysis and reporting skills.
• Ability to produce high-quality technical documentation.
• Proven problem-solving and critical-thinking abilities.

Preferred Skills

• Salesforce certification(s).
• Project management experience.

Key Skills

Education

Any Graduate