Description

Bridge business needs and technical solutions by documenting requirements and optimizing workflows.

This role is hybrid.

Responsibilities

• Elicit and document business requirements using workshops, surveys, use cases, and workflow storyboards.
• Translate user requirements into functional specifications, including business rules, interface designs, and data mappings.
• Conduct gap analysis between application capabilities and customer requirements to estimate project impact.
• Collaborate with architects and developers to design solutions and participate in technical design sessions.
• Triage and analyze incidents and problems, providing technical guidance to junior staff.

Required Skills

• 7+ years of experience in Business Analysis.
• Proficiency in Visio for process modeling and diagramming.
• Experience with data visualization using Tableau.
• Hands-on experience with REST API and SoapUI.
• Ability to work within both Agile and Waterfall methodologies.
• Strong documentation skills using Word and PowerPoint.
• Proven capability in data mapping and requirements analysis.
• Experience conducting feasibility studies and business case preparation.

Preferred Skills

• CBAP certification.

Key Skills

Education

Any Gradute