Description

Core Responsibilities

1. Data Security and Access Control (Security Coordinator)

• Access Governance: Establish ownership of security classes; ensure user access strictly adheres to the principle of least privilege (authorized users access only what is necessary for their role).
• Identity Lifecycle Management: Define and implement robust operational processes for onboarding new employees, offboarding terminated staff, and modifying access during role transitions.
• Role and Template Mapping: Direct Application Support Analysts to map users to specific security templates. Map key data elements to Provider Records based on provider types.
• Architecture and Collaboration: Partner with infrastructure teams and application analysts to deeply understand technical templates. Develop clinical workflow knowledge to accurately align security roles with clinical job functions.
• Database and File Operations: Process incoming and outgoing data files for both EMP (User) and SER (Provider) databases accurately under tight deadlines.
• Change Management: Develop rigorous procedures for creating new security roles, including formal review and approval workflows.
• Support and Auditing: Provide Tier 2 troubleshooting for Epic and non-Epic data security tickets. Run compliance audit reports on a daily, weekly, and monthly cadence.

2. Systems Analysis and Project Execution

• Requirements Liaison: Act as the strategic functional bridge between customers, internal development teams, and third-party vendors across the software development lifecycle.
• Technical Specifications: Gather, analyze, and translate complex business needs into functional specifications, detailed workflows, and comprehensive test plans. Obtain formal client sign-off on requirements.
• Issue and Change Tracking: Identify, track, and resolve system issues. Manage day-to-day project change requests to ensure strict deadlines are met.
• Project Controls: Enforce project schedules, manage allocated resources, and apply organizational project standards.
• Reporting: Compile weekly status updates for the Project Manager highlighting milestones, resource needs, risks, and dependencies.

Role Requirements

Education and Qualifications

• Degree: Bachelor’s degree from an accredited institution in Computer Science, Systems Engineering, Applied Mathematics, Business Administration, Economics, or a closely related technical field.
• An equivalent combination of training, education, and experience will be considered.

Experience and Skills

• Professional Experience: Minimum of five years of progressive, responsible experience in data processing, computer systems, and application management.
• Technical Acumen: Proficient understanding of application programming, database structures, system design, hardware capabilities, and data retrieval methodologies.
• Operations Specialty: Requires five years of verified supervisory experience.
• Network Services Specialty: Requires a dedicated telecommunications background.
• Soft Skills: Outstanding problem-solving abilities, strong presentation skills, and the tactical communication style necessary to handle sensitive or difficult technical data with stakeholders

Key Skills

Education

Bachelor's degree