Description

Own the gathering, documentation, and implementation of business and technical requirements to drive process improvements.

This role is on-site.

Responsibilities

• Gather and document detailed business and technical requirements.
• Design and implement testing plans for system changes.
• Create clear technical documentation, including process maps and specifications.
• Analyze problems using critical thinking to support decision-making.
• Collaborate with team members to deliver solutions.

Required Skills

• Bachelor’s degree from a four-year college or university.
• 7+ years of experience in requirements gathering and process improvement.
• Strong critical thinking and attention to detail.
• Proven ability to write concise technical documentation.
• Excellent verbal and written communication skills.
• Demonstrated experience working effectively in a team environment.

Preferred Skills

• Proficiency in SQL or Python.
• Experience with reporting and data visualization tools such as SQL Server Reporting Services, Tableau, or Power BI.
• Knowledge of robotic process automation tools like Power Automate.

Key Skills

Education

Bachelor's degree