Description

The ideal candidate possesses strong business acumen and serves as a strategic partner to business stakeholders, ensuring technology solutions align with organizational objectives and deliver measurable business value.

• Lead discovery sessions, stakeholder interviews, and cross-functional workshops to understand business objectives and operational needs.

• Document current-state business processes and workflows to identify opportunities for improvement.

• Perform gap analysis and design future-state workflows that align with strategic business goals.

• Develop comprehensive business, functional, and non-functional requirements packages.

• Create user stories, acceptance criteria, and requirements traceability matrices to support successful solution delivery.

• Translate complex business needs into clear, actionable technical requirements.

• Partner with business leaders, SMEs, and technical teams to drive process optimization and informed decision-making.

Required Qualifications:

• A minimum of five (5) years of experience applying analytical processes on IT projects valued at $2 million or more, including at least three (3) years in business systems analysis and design.

• At least three (3) years of progressively complex experience (including two (2) years in lead capacity) performing:

• Application triage and troubleshooting

• Business requirements elicitation and documentation

• Project management tasks

• Two (2) or more years of recent experience as a business analyst, involving one or more of the following:

• Documentation development

• Application requirements analysis

• Business process analysis or re-engineering

• Application testing or user training

• Three (3) or more years of experience using requirements management tools, such as JIRA.

• Three (3) or more years of experience analyzing legislative mandates or regulatory changes and determining impacts on system requirements.

• Two (2) or more years of experience working with the California Department of Technology’s Project Approval Lifecycle (PAL) process, particularly in Stages 3 and 4, including preparing required documentation and artifacts.

Education:

Bachelor’s Degree from a recognized college or university

Key Skills

Education

Bachelor's degree